PRIVACY POLICY

Thank you for visiting the Festival of Animated Objects website. We take your privacy seriously. Please take the time to read and understand International Festival of Animated Objects Society’s (IFAOS) policy on the protection of personal information to learn more about our information practices, including the type of information we gather, how and for what purposes such information is used, to whom the information is disclosed, how it is safeguarded and how you can access your personal information in our possession (“Privacy Policy”). This policy and related procedures are consistent with the Canadian Standards Association Model Code for the Protection of Personal Information (herein “CSA Model Code) and applicable privacy legislation.

PRIVACY STATEMENT

This policy deals only with personal information handled by the IFAOS. Personal information is information about an identifiable individual, excluding business contact information. The following explains how the IFAOS handles personal information. The IFAOS reserves the right to change this policy and it may be updated periodically. These changes may affect the use of personal information. Accordingly, please check for changes regularly.

ACCOUNTABILITY

The IFAOS is accountable for all personal information under its control. The IFAOS’s Privacy Officer  is designated as responsible for the IFAOS privacy policy. The Privacy Officer can be reached by:

Any questions about the IFAOS’s handling of personal information should be directed to the Privacy Officer. In cases where the question concerns an access request, individuals must follow the request process described under Accuracy of and Access to Personal Information Collected.

PURPOSES FOR COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION

The purpose for which the IFAOS collects personal information will be identified at or before the time the information is collected. Personal information may be collected for such purposes as:

PATRON, MEMBER AND VOLUNTEER SERVICES

The IFAOS may collect contact information from its patrons, members and volunteers in order to:

  • send out newsletters and other relevant information
  • inform and registering constituency of upcoming IFAOS events
  • Administer contests, promotions, surveys or other site features.
  • Administering IFAOS patron, member and volunteer service and benefits
  • Solicit for volunteers and other forms of support
  • processing and administering the above or other purposes as necessary.

This contact information is voluntarily provided by IFAOS patrons, members and volunteers, Members of this constituency may, at any time, be taken off of IFAOS mailing lists at their request.

  • Through external merchants, the IFAOS offers various services to its constituency through programs such as:
  • The Arts Commons tickets services

Members who chose to participate in these programs should refer directly to the privacy policies of the sponsoring companies.

CONSENT

The IFAOS seeks consent for all personal information it collects, uses and discloses through information provided to individuals prior to collection, or at the time of collection.

If information is voluntarily provided, this is interpreted as consent to the collection, use and disclosure of personally identifiable information as described in this Privacy Policy. As required by the CSA Model Code, the IFAOS will not use personal information for any purpose other than that for which consent has been provided. Should the IFAOS require use of personal information for a new purpose, consent will be sought for that new use.

LIMITS FOR COLLECTING, USING, DISCLOSING AND KEEPING PERSONAL INFORMATION

The IFAOS does not collect, use or disclose personal information of individuals except when individuals give consent and provide the information on a voluntary basis. There may be occasions where more specific personal information is necessary for the IFAOS to proceed with a request for information, or provide a product or service; for example in cases of membership, or feedback forms. In such cases, the IFAOS will describe the information required. In all such cases, the IFAOS limits the amount and type of information collected to only the personal information that is required to provide the individual with the requested information, product, or service. The IFAOS collects only information that is voluntarily provided by the individual and undertakes that such information will be kept strictly confidential.

The IFAOS may disclose personal information collected by it without the knowledge or consent of the individual, for example to its lawyers; for purposes relating to an investigation under, the enforcement of or the administration of a law or where required by law to disclose the information. The IFAOS will not use or disclose personal information without the knowledge or consent of the individual except as authorized by applicable law.

The IFAOS does not sell or trade any personal information with third parties. Information may be transferred to third parties where information processing is outsourced by the IFAOS in the course of its activities or administrative procedures in specific cases. Where personal information is transferred to a service provider for processing, the IFAOS requires service providers to respect this Privacy Policy. Service providers are restricted from using or disclosing personal information transferred to them for any purpose other than the provision of services to the IFAOS.

Any personal information that the IFAOS retains is kept in such a manner as to ensure its security and confidentiality at all times.

SAFEGUARDING PERSONAL INFORMATION

The IFAOS respects the privacy of its patrons, members, volunteers, partners, potential website visitors and internet users and will protect that privacy as vigorously as possible. Personal information is stored in electronic files that are secure. Security measures include using industry standard techniques such as firewalls, encryption, intrusion detection and restricted access to computers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while the IFAOS strives to protect personal information, it cannot ensure or warrant the security of any information transmitted to it or received from it electronically. This is especially true for information transmitted via e-mail. The IFAOS has no way of protecting that information until it reaches it. Once a transmission is received, the IFAOS makes its best efforts to ensure its security on its servers. Internally, access to personal information is restricted to employees who need access to the information in order to do their jobs. These employees are limited in number, and are knowledgeable about and committed to our privacy policies.

ACCURACY OF AND ACCESS TO PERSONAL INFORMATION COLLECTED

The IFAOS makes every effort to keep personal information as accurate, complete, current and relevant as necessary for the identified purposes. The IFAOS does not routinely update personal information.

The IFAOS makes readily available to individuals its Privacy Policy and related procedures for managing personal information. Customer access to the Privacy Policy and related procedures is provided on the IFAOS ’s website and in written form. Any questions about the handling of personal information by the IFAOS can be raised with the Privacy Officer.

At the written request of an individual, he or she may view or edit their personal information as collected by the IFAOS. The IFAOS will inform them of what personal information it has about the individual, what it is being used for and, in cases where it has been disclosed, to whom it has been disclosed. There may be exceptional circumstances as provided by the CSA Model Code under which the IFAOS may not be able to give an individual access to personal information held about them by the IFAOS. In this case the IFAOS will explain the reason for this lack of access, as provided by the CSA Model Code.

To make a request, please send a letter or email to our Privacy Officer at the address indicated above. In any written request, please include the following information:

  • Email: privacy@puppetfestival.ca
  • Nature of the request, for example:
    • view and/or edit information
    • inquire regarding use and/or disclosure

If an inquiry concerns a specific transaction, please indicate the date of the transaction, and provide a receipt number if applicable.

The IFAOS will reply to requests in no later than thirty days after receipt of the request, or if it is not able to respond within this time period, a notice of extension will be sent.

QUESTIONS

Any questions or comments about the IFAOS ’s handling of personal information should be directed to the Privacy Officer.

USE OF THE IFAOS WEBSITE

The International Festival of Animated Object Society  (the “IFAOS”) believes that online privacy is important to the success of the Internet and electronic commerce in general and is strongly committed to each visitor’s right to privacy. This statement sets forth IFAOS’s Privacy Policy for its website located at puppetfestival.ca and describes the practices that the IFAOS follows in respect to the privacy of the users of this site. By accessing and using materials from this Website or sending or posting materials to it, you (the “user”) agrees to the terms of this privacy commitment and to our practices to collect, use or disclose personal information.

This Privacy Statement may be updated periodically to reflect enhancements to the IFAOS Website that may affect the use of personal information. Accordingly, please check back periodically.

INFORMATION ON THIS WEBSITE

Information which includes all facts, data and other information, collectively the “Information” in the pages of this website is of a general nature, is intended only for informational purposes, is subject to change without notice, and is not intended to be relied on by visitors as binding legal advice on any particular matter.

Individual information provided to the IFAOS to gain access to any feature of this website will not be sold or made available to any third party, except where information processing is outsourced by the IFAOS in the course of its regular administrative procedures.

The IFAOS reserves the right to perform statistical analyses of aggregated user behavior and characteristics, in order to measure interest in and use of the various sections of its site so as to improve design and navigation and to gather information for marketing purposes. Only aggregated data from these analyses, not individual data, will be used for this purpose.

ACCURACY OF THE INFORMATION ON THIS WEBSITE

The information is believed to be accurate, complete and current when posted, but the IFAOS cannot guarantee that it will remain accurate or complete or that it will be current at all times.

The IFAOS is not responsible for direct, indirect, special or consequential damages, regardless of the cause, arising out the use of this website.

ACCURACY OF THE INFORMATION ON LINKED WEBSITES

Through the links to other sites found on the IFAOS’s website, the user may enter domains that are beyond the boundaries of the IFAOS and, once there, the IFAOS is not responsible for the privacy practices or the content of these websites. The IFAOS has no control over the accuracy, completeness or relevance of the information on these sites and provides links to these sites solely for the information and convenience of visitors to our website.

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